Shipping policy

Last Updated: February 2026

At JinjaShop, we are proud to offer:

✅ Free Shipping Across Uganda
✅ Cash on Delivery (COD)

1. Delivery Areas

We deliver nationwide within Uganda.

2. Delivery Time

Estimated delivery times:

• Major towns: 1–3 business days

• Other areas: 2–5 business days

Delivery times may vary during peak seasons or public holidays.

3. Order Processing

Orders are processed within 24 hours (excluding Sundays and public holidays).

4. Failed Delivery

If the customer is unavailable:

• Our delivery team may attempt redelivery.

• Repeated failed attempts may result in order cancellation.